March 12, 2020 was the date that calendars froze on the desks at the Quest Diagnostics Training Center.
With the coronavirus blanketing the country, the Giants released the following statement at 3:44 p.m. ET. It was a Thursday.
"As of today and for the foreseeable future, we have taken our scouts and coaches off the road for pro days and campus workouts. All business travel has been suspended until further notice. In addition, we will limit visitors and personnel to the Quest Diagnostics Training Center and have required most of our employees to work from home for the next two weeks. We will continue to assess our operations and procedures based on what the medical community and science dictates. Our concern and care is for those in our organization, our staff and players, and the communities in which they live."
Forty-nine Thursdays later, so much has changed – yet also remains the same.
Desks are still empty. The cafeteria is still quiet. The parking lot is still more pavement than painted steel and rubber tires.
Only those deemed essential to football operations commuted into the office and worked "normally" – a relative term in the middle of the pandemic – during the winding course of a 2020 NFL season that at one point looked like it would never happen. Tier 1 personnel under the NFL's COVID-19 protocols consisted of coaches, players, medical staff, and other select members of the front office. It also included a multimedia producer and graphics designer.
Once the protocols were established, Michael Becton and Matt Swensen became the eyes and ears of the Giants' in-house media. These two men, and only these two, were granted access to practices, sidelines, and the team plane. While the world interacted with first-year head coach Joe Judge and a new-look roster in a virtual setting, these two were there in person … just six feet away.
"This was a year that required many of our people to do many things," Judge said. "It took teamwork and communication, not just with the players and coaches but also with all the different departments who support what we do. Mike and Matt are a two-man band. In addition to providing content for the team's website and social media platforms, they pitched in to assist in our communications and outreach efforts.
"They also did a great job of producing videos for our team, which was a change of pace and something that energized the players and coaches. Because of the restriction on the number of staff we could have in the facility and in the travel party, they were the only production people on-site from the start of camp until the conclusion of the season. I know I appreciate everything they did."
Becton, the videographer, and Swensen, the photographer, recently sat down for a Q&A with Giants.com about covering a season like no other ...
Q: The 2020 NFL Scouting Combine, which spilled over into the first week of March, was the last normal event for the league. It is tough to imagine now with everyone packed in the same convention center. When did you realize things were about to get serious?
Swensen: I don't think I realized it was going to be serious until pretty late because I remember hearing, "Oh, it's Europe, it's Europe." "It's Seattle or wherever, San Francisco cruise ships." It never seemed real until literally one day we're like, oh, we should be safe and all of a sudden we got an email saying we have got to leave the building. Honestly, I didn't think it felt real until that point.
Becton: Probably when we got back from the combine, a couple weeks later, they started changing the cafeteria here. It was like, what's happening? The way they served us and everything. OK, this is weird. Then we were sent home March 12. We were like, alright, a couple weeks and we'll be fine. Next thing you know it was … no.
Q: Personally, outside of work, what were you thinking then?
Swensen: I was terrified, man. From all the information we were getting or not getting, just the uncertainty of what was happening – especially that first month, I was locked down, locked down. If I had to get milk, I was suited up. Not that we weren't safe after, but that first month was scary as hell. Not knowing if my family's health was good, if they were OK, or my neighbors or my friends, knowing that I can't see them because you don't know who has it or how you get it. Then selfishly, I'm thinking: Is this season going to happen? Do I have a job next month? Once the general shift to everyone working from home, that was around the same time where the NBA got canceled and every major sports thing fell like dominoes. Then Mike texted me, "Hey, save your money." I was like, "Dude, no way!"
Becton: That's the thing because you just really didn't know. Initially, we got sent home and I have a [9-year-old] daughter [named Madison]. There's no school for her. So now we're home, and I kid you not, thankfully, I had just bought her a laptop the Christmas prior. She hadn't had one before because there was no need for it, so thankfully, she already had a laptop. I did one of those runs where you just stockpiled everything you can because you're like I don't want to go back out if I don't have to. That was the initial month. I'm not going to lie, though, it felt good to just be home. That was the first time I had ever had two weeks at home since I started [working] 12 years ago. So, I was like, this ain't too bad. I'm home, I'm with my kid, we actually just get to spend time together. But after a while, she starts her remote learning and my editing and my [NFL] Draft stuff starts to pick up. Now we're working from home. This is different. We're all in separate rooms doing our different things. I'm trying to keep her on a routine, too.
Q: When was the next time you went back to the building? Most people can work remotely with just a laptop, but you need equipment.
Becton: I didn't step foot in the building until June. On March 12, we just dropped everything. I said to myself, I hope it still works.
Swensen: Because we were doing that live Draft web show, when I came to get my computer and stuff for that, the building was like there were armed guards at the doors. Not actually, but security had to come outside with the cart and give it to me. It was a whole thing.
Q: In June, you shoot a video with Senior Vice President of Medical Services and Head Athletic Trainer Ronnie Barnes about the protocols for the building, which at the time felt very new. Was it eerie being back in the building?
Becton: You had both factors, right? You're like, one, I hadn't been here in months, so that feeling of I'm back in the building, you feel good. Then it's also like, oh, this is completely different. They walked us through it at first – all the different changes. We walked the whole building and it was wild. I have to work a certain way. I can't just do my normal route. There are signs all over the place. They had separated our desks. It was just crazy to see all the changes they were putting in place, expecting more people to be able to come back to the building. So we did the tour before we even shot it. Just hearing all the different things from Ronnie, he told us a lot about the protocols going into place. It was just going to be interesting to see how people adapted to it.
The Giants' COVID-19 Task Force has been working hard to make the Quest Diagnostics Training Center as safe as possible. Many important changes have been made for the safety of Giants employees in accordance with guidelines from the CDC, NFL, National Institute of Health, and the State of New Jersey.
Q: When did you learn about the "tier system" and who was allowed to do what?
Swensen: We didn't hear about the tier system until a couple weeks before training camp, maybe. There were rumors, and you talk to other teams and league people about things like that happening, but you never know how it's going to affect you or your team. I heard from other teams that they were getting placed in different things and there's only limited people. So obviously, hearing that, I started panicking right away and texted Mike saying, "You know, we're not even going to be able to do this this year." So, I think it was about two weeks before camp started that we found out – officially.
Q: When you found out you were part of the tier with players and coaches, it must have felt like a burden. That meant you would be tested like they would, and one person can bring the whole thing down. Did anyone sit you down to make sure you knew the seriousness of the whole thing?
Becton: I didn't have a sit-down, but I had a quick, brief talk with Dave Gettleman. I was shooting at practice and he called me over, and I guess this is when it was established that me and Swen would be within the group. He just kept it short and brief. He said, "Listen, you guys have a responsibility. You guys were handpicked for this. Basically, move the way we move. You have a responsibility to yourselves and the team. Just go about it the right way." That's the thing, you have that fear. You have that fear of what we've been through personally for the last five months of being on lockdown. And then now you add the team and all the protocols that you're under because you don't want to be that guy. That's basically what you keep repeating to yourself – "I can't be that guy." So you put yourself on lockdown even more.
Q: Did you ever think of opting out?
Swensen: No. In my view, my job is to tell the story and capture the history of the team. We viewed this season as more important to capture from start to finish than any other. The sense of team also comes into play. If the players and coaches are going to go out every day and give it everything they've got, then so are we.
Becton: No. It was just, this is a lot of responsibility. I also took it as this is historic and why not be a part of that? What we're about to do – because at the time, we still didn't know we were even going to get games in – is going to be historic.
Q: Joe Judge, a first-year head coach, didn't see his players in person until training camp. Just how different was the camp experience this time around?
Becton: A couple weeks before camp started, that's when we started testing. So that was new and different. Then when they created the MetLife Stadium-Quest Diagnostics Training Center dynamic, I did the video with Coach Judge when he toured the stadium to explain the protocols. When they told us that camp was going to be at the stadium, that the players and coaches would be at the stadium and practice would be at Quest, we immediately had to figure out how to pull off production, how do we do what we normally do under these circumstances. With Swen and me being Tier 1, the only two, it was, OK, we're going to operate at the stadium while [the rest of the production team] figures out Quest and practice. So a part of the two weeks before camp, it was, OK, where is the locker room, where is the meal room, and where can we set up so we're somewhat normal and around where they are? At Quest, our studio is in between the locker room and the cafeteria; that's how we get a lot of players to do requests and stuff like that, so we wanted to position places to shoot at the stadium in that same area. At the stadium, the meal room was on a suite level, one of the club areas. The staircase above that leads to all the private suites, so I came up with the idea of: Let's take these four suites and set up for media availability, for interviews, for whatever we need. Leading up to camp, a lot of that was setting that up. Swen and I would go back and forth, taking gear from the studio at Quest across the parking lot over to the stadium and setting up every single suite.
Q: What did you see from Judge as the year played out?
Becton: One of the funny things – we talked about this at the end of the season – I was with Coach for at least 20 to 30 minutes every day. Between his media availability, the Joe Judge Report, postgame interviews, network requests, I saw a lot of it. I commend him, man, for being able to pull it off. Not seeing your team until July in person, hiring a new staff, just dealing with New York media – even in this capacity with Zoom calls, just being able to pull it off, I applaud him. I think he did a great job, especially under the circumstances.
Q: In a virtual world, things got real on Sept. 14. The Giants hosted the Steelers on Monday Night Football to kick off this unprecedented season. How weird was being on the sidelines for that first game with no fans?
Swensen: It was insane. There was no part that felt like a real NFL game. You could hear the guys on the Pittsburgh sideline talking – from our sideline. You didn't even have to try to listen; you just heard them. It felt like a practice. It didn't feel like a game at all. I could see it being very hard for the players to get into it. Even with the music and everything, it just didn't feel real.
Becton: One thing I realized starting with that game was that night games were even more bizarre.
Q: Why?
Becton: Night games, the stadium just felt even more empty. When you're the night game, most of the time you're the only game on. It just felt hollow, man. The stands being empty, you have fireworks, but it's like, "Who is this for?" Night games were just completely different. Once we got to 1 o'clock games, you didn't realize it as much. It's earlier in the day, there are other games on, so you've got RedZone going [on the video boards], you get kind of locked in like normal. But those primetime games, man, I don't know how the players did it.
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